Terms of Service

1. Acceptance of terms

By creating an account or using Read the Room (“the Service”), you agree to these Terms of Service. Read the Room is operated by Open Concepts (“we”, “us”, or “our”). If you do not agree, please do not use the Service.

2. Description of service

Read the Room lets presenters create live polls, ratings, rankings, Q&A sessions, and word clouds, and lets audiences respond in real time from any device.

3. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment terms, billing, taxes, and cancellation mechanics are governed by the Paddle Buyer Terms.

Paid plans (such as Pro) renew automatically at the interval you select (monthly or yearly) until you cancel. You can cancel at any time from your account; access to paid features continues until the end of the billing period you have already paid for.

3. Your account

You are responsible for keeping your login credentials confidential and for any activity that happens under your account. Notify us immediately if you suspect unauthorised access.

4. Acceptable use

• Do not use the Service to harass, threaten, or harm anyone.
• Do not upload unlawful, hateful, sexually explicit, or infringing content.
• Do not attempt to disrupt, reverse engineer, or overload the Service.
• Do not use the Service to collect personal data from participants without their knowledge.

5. Your content

You retain ownership of the questions, options, images, and responses you or your audience submit. By using the Service, you grant us a limited licence to store and display that content solely to operate and provide the Service to you and your audience.

You are responsible for the polls you run, including making sure they comply with applicable laws and any commitments you have made to your audience.

6. Intellectual property

The Service, including its design, code, and branding, is owned by us or our licensors and is protected by intellectual property laws. Nothing in these terms grants you rights to our trademarks or trade dress.

7. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that data will never be lost.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including loss of data, revenue, or reputation.

9. Termination

You may delete your account at any time from Account settings. We may suspend or terminate accounts that violate these terms or harm the Service or its users.

10. Changes to these terms

We may update these Terms from time to time. When we do, we will update the date above. Continued use of the Service after changes means you accept the updated Terms.

11. Contact

Questions about these Terms? Reach out through your account or contact the team behind Read the Room